State Farm® Insurance Agent David Roberts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kamel AL Mahameed
March 27, 2025
4
out of
5
rating by Kamel AL Mahameed
"Kenneth Smith (Ken) was fantastic—professional, attentive, and truly went the extra mile to help me. As I had an excellent experience at David Roberts agent of st far.Unfortunately, (the main insurance company) which I don’t recommend, policies make things harder than they should be, but if you have to deal with this office, I highly recommend working with Ken . He made the experience much better despite the challenges.Thank you Ken."
Cindy Hatfield
March 11, 2025
5
out of
5
rating by Cindy Hatfield
"Everything was excellent! Heather, Jacob, and Danielle sailed me right through the process! 😊"
Kay Hochstettler
March 10, 2025
5
out of
5
rating by Kay Hochstettler
"Danielle Sterling was knowledgeable, professional, and helpful. Her friendly personality is an asset to David Roberts - State Farm Insurance Agent."
Jared “Jbiggs” Webb
March 10, 2025
5
out of
5
rating by Jared “Jbiggs” Webb
"Danielle is your girl and she will take care of you and is easy to talk to"
Emma Mock
March 4, 2025
5
out of
5
rating by Emma Mock
"Heather and Kenneth are both amazing! Very polite and helpful!"
Danielle Luchini
March 4, 2025
5
out of
5
rating by Danielle Luchini
"Ken Smith, the Service Manager, at the David Roberts location in Findlay, Ohio, is terrific! He is always willing to help and very knowledgeable in what he is doing! I love working with this group of people. 5 stars!"
Andrea Gutierrez
February 26, 2025
5
out of
5
rating by Andrea Gutierrez
"Provides excellent service in a timely manner each time I have needed a question answered in the past several years! Friendly and helpful service, which means a lot in todays society!"
We responded:
"Thank you, Andrea, for your wonderful feedback! I'm happy to know that our service has been consistently friendly and helpful over the years. It's always our goal to provide timely and excellent service. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Maria Gladfelter
February 25, 2025
5
out of
5
rating by Maria Gladfelter
"I spoke to Ryan from David Roberts State Farm. He was extremely helpful, kind and considerate."
We responded:
"Thank you, Maria, for sharing your experience! I'm glad Ryan was able to assist you with such kindness and consideration. If you need further assistance, feel free to reach out to our office."
Cynthia Lauwers
February 24, 2025
5
out of
5
rating by Cynthia Lauwers
"Danielle was very pleasant and helpful. My experience was excellent. She knows her job."
We responded:
"Thank you, Cynthia, for sharing your experience! I'm glad to know Danielle was able to assist you so effectively. It's wonderful to hear that your experience was excellent."
Sue Freed
February 13, 2025
5
out of
5
rating by Sue Freed
"We are new clients to the David Robert’s State Farm Insurance agency. We made the right choice. Great customer service, policy help and advice. Danielle has been instrumental in helping me with appointments, reminders and prompt on making the necessary changes to our policies. She is a friendly face when coming in to the office to meet with David."
We responded:
"Thank you, Sue, for sharing your experience! I'm glad you feel you made the right choice with us. Danielle's dedication to assisting with appointments and policy changes is truly appreciated, and it's wonderful to know she's made a positive impact. We're here for any future needs or questions you might have!"
Lois Risner
February 6, 2025
5
out of
5
rating by Lois Risner
"Thanks, Ken - Always so helpful and caring to his customers!"
We responded:
"Thank you, Lois! I'm delighted to know that Ken has been helpful and caring. We appreciate your feedback and are here to assist with any insurance needs you may have. Feel free to reach out anytime!"
Sandra Hock
February 4, 2025
5
out of
5
rating by Sandra Hock
"Very friendly and helpful 👌"
We responded:
"Thank you, Sandra! I'm glad you found our team friendly and helpful. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Erin Brown
February 4, 2025
5
out of
5
rating by Erin Brown
"I switched to State farm after finding out I was over paying for my car insurance. After setting up a meeting they were able to find me a policy that saved me so much money and gave me MORE coverage! I highly recommend going and talking to Danielle. She has been SO helpful, always taking the time to explain how everything works and applies to me specifically. I am so glad I took the recommendation to go in and talk to them!"
We responded:
"Thank you, Erin, for sharing your experience! I'm happy to know that our team, especially Danielle, was able to assist you in finding a policy that offers more coverage while saving you money. It's wonderful to hear that Danielle took the time to explain everything clearly. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Michael Newcomer
January 14, 2025
5
out of
5
rating by Michael Newcomer
"Great coverage at great prices and excellent customer service! Talked to Heather on the phone to add my wife to a policy and had the new policy information in only 15 minutes from Ken Smith! Thanks!"
We responded:
"Thank you, Michael, for sharing your experience! I'm glad to know you found our coverage and prices to be excellent. Heather and Ken are truly dedicated to providing quick and efficient service, and it's great to see their efforts recognized. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Lindsay Lopez
December 16, 2024
5
out of
5
rating by Lindsay Lopez
"Ken was great and helpful!!!"
We responded:
"Thank you, Lindsay! I'm glad to hear that Ken was able to assist you effectively. We appreciate your feedback and are always here to help with any future needs or questions."
Jennifer Pullen
October 31, 2024
5
out of
5
rating by Jennifer Pullen
"Everyone at David Roberts State Farm, especially Ken, are incredibly helpful. I recently had a complicated claims process, and Ken was easy to get a hold of, and made a difficult time and situation as smooth as it could possibly be."
We responded:
"Jennifer, thank you for your wonderful review! I'm glad to hear that Ken and the rest of our team were able to assist you during a complicated claims process. It's important to us that we make challenging situations as smooth as possible. If you need any further assistance, please don't hesitate to reach out. - David Roberts - State Farm Insurance Agent, Findlay, OH"
Cindy Gonzalez
September 10, 2024
5
out of
5
rating by Cindy Gonzalez
"Happy to give Ken a positive review. The email and our conversation on the phone was informative and concise. Thank you Ken for answering my questions. Cindy"
We responded:
"Ken and I are glad you had a positive experience, Cindy. It's wonderful to know that Ken was able to provide you with clear and informative answers. If you have any more questions or need further assistance, feel free to reach out anytime. - David Roberts - State Farm Insurance Agent, Findlay, OH"
keith hefferman
September 1, 2024
5
out of
5
rating by keith hefferman
"Neede info on current coverage and received a prompt response with everything I needed. Is readily available when needed."
We responded:
"Keith, thank you for your review! I'm glad we could provide the information you needed promptly. It's great to know you find us readily available when needed. If you have any further questions or need assistance, feel free to reach out anytime. - David Roberts - State Farm Insurance Agent, Findlay, OH"
Laura Sendelbach
August 27, 2024
5
out of
5
rating by Laura Sendelbach
"It's nice to deal with an agent that actually cares about their customers and will help with the claims process! Ken has been very helpful, friendly and efficient!"
We responded:
"Laura, thank you for your kind review. I'm glad to know that Ken has been helpful, friendly, and efficient in assisting you with the claims process. We always aim to provide caring and attentive service to our customers. If you need any further assistance, please don't hesitate to reach out. - David Roberts - State Farm Insurance Agent, Findlay, OH"
Devi Varaprasad
August 14, 2024
5
out of
5
rating by Devi Varaprasad
"Ken has been very helpful and helped me understand all the information required for the insurance policy. Ken is very friendly, will understand what you're saying and will give the correct inputs."
We responded:
"Hey Devi, Thanks a lot for your awesome review! I'm really happy to hear that Ken was able to help you understand all the information you needed for your insurance policy. It's great to know that he was friendly and provided the right inputs. We're always here to help with any future needs or questions you might have! - David Roberts - State Farm Insurance Agent, Findlay, OH"
Peyton Green
August 1, 2024
5
out of
5
rating by Peyton Green
"David was a lovely guy! Put everything in black in white and explained everything perfectly and clearly."
We responded:
"Hey Peyton, Thanks a bunch for the awesome review! I'm so glad you found everything clear and easy to understand. If you ever have more questions or need further assistance, don't hesitate to reach out! - David Roberts - State Farm Insurance Agent, Findlay, OH"
Marlene Honeywell
July 25, 2024
5
out of
5
rating by Marlene Honeywell
"I really enjoyed talking with Seth Butler. He was very informative and patient answering my questions. He had to be extra patient as I was having interruptions with important calls and a serviceman who was working on my water meter( updating it). I believe Seth gave me a fair deal even though my previous insurance agent questioned my decision to go with State Farm. I look forward to meeting you David and Seth in person.I trust that I have made a good decision after many years with the same auto insurance and agent. Thank you for valuing my opinion. Marlene Honeywell"
We responded:
"Hi Marlene, thanks so much for your review! I'm glad Seth was able to assist you. We're happy you feel confident in your decision to switch to State Farm. We look forward to meeting you in person too! If you have any more questions or need further assistance, don't hesitate to reach out. - David Roberts - State Farm Insurance Agent, Findlay, OH"
Carole Breidenbach
June 28, 2024
5
out of
5
rating by Carole Breidenbach
"My husband was trying to buy a new car and we didn't have proof of insurance yet because our policy had just renewed. I called and spoke with Ken Smith. My phone kept losing signal and making it difficult for Ken to hear me. I was getting very anxious about it, but Ken remained patient and professional. It took a while, but he was finally able to hear my need and immediately sent the needed email. If I had been in Ken's shoes, I probably would have just hung up, but he didn't, and I am very appreciative. I have had policies with this office for two years now. I have found that everyone in the office is nice, friendly, and professional. If they don't know an answer, they find it. Best insurance change I ever made."
We responded:
"Awesome to hear Carole! Glad Ken took care of you!!!"
Connie
June 19, 2024
5
out of
5
rating by Connie
"Ken Smith, an agent for Dave Robert’s State Farm, does an outstanding job handling all my insurance needs. He’s very helpful with any issues or problems that I may have! A very satisfied customer."
We responded:
"Connie, I'm happy Ken has been outstanding in handling all your insurance needs! We're pleased to have provided you with helpful assistance and resolved any issues you've encountered. We're grateful for your trust in our office! David Roberts - State Farm Insurance Agent, Findlay, OH"
cindy byerly
June 13, 2024
5
out of
5
rating by cindy byerly
"I’ve had my insurance here for a long time and am happy with them. Today I had help from Kenneth Smith, with unexpected damage to my vehicle. He was very personable, knowledgeable and helpful."
We responded:
"Cindy, I'm happy to hear that Kenneth provided you with knowledgeable and personable assistance for your unexpected vehicle damage! We're pleased to have been able to help you during this time. Please don't hesitate to reach out if you need anything else in the future. - David Roberts - State Farm Insurance Agent, Findlay, OH"