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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tom Martin

May 8, 2023

5  out of  5 rating by Tom Martin
"I want to take a moment and thank Ken from State Farm in Findlay, David Roberts office for all his help on a current claim. He has gone out of his way to to work with me and get my answers in a timely, friendly manner. Truly a pleasure to find a office, individual the still cares about customer satisfaction. Thanks Ken. Tom Martin"

Michael Bibler

May 4, 2023

5  out of  5 rating by Michael Bibler
"5/5 Amazing service. Was thorough throughout my process of becoming a customer and saved me money. Ken, Heather, Shae, and David did an amazing job and would highly recommend to others."

brittany lavassaur

April 28, 2023

5  out of  5 rating by brittany lavassaur
"I've never had an issue with getting any information I need and everyone is always Wonderful to talk to. Heather K. Helped me get quotes & with explanation of different types of life insurance for me and my husband a couple weeks ago. I highly recommend her with all/any insurance needs 😁"

Katrina Medsker

April 27, 2023

5  out of  5 rating by Katrina Medsker
"I was having a hard time finding insurance, I called here and I was able to get a quote lower than what I was paying before and it helped a ton! I recommend this place and the people who helped me so much were: Ken and Heather! Both awesome people and an awesome team!"

Austin Davis

April 19, 2023

5  out of  5 rating by Austin Davis
"David and Kenneth were a big help in helping me switch my insurance."

Martha Gonzalez

April 19, 2023

5  out of  5 rating by Martha Gonzalez
"Great office staff that are knowledgeable and efficient!"

Lauren Ross

April 11, 2023

5  out of  5 rating by Lauren Ross
"Everyone here is so nice! Heather was especially helpful with my policy and was very patient going through the process with me."

Savannah Kensinger

April 11, 2023

5  out of  5 rating by Savannah Kensinger
"Heather was super helpful and helped me figure out insurance on my own for the first time. My car and renters policy are both great rates and the process was super easy. Great office here!"

Anthony Rivera

April 3, 2023

5  out of  5 rating by Anthony Rivera
"Great place, nice and friendly."

Trey Howard

February 27, 2023

5  out of  5 rating by Trey Howard
"David did a great job explaining in simple terms the differences in options and the benefits provided. Ken also provided great customer service. Very personable office!"

Shawn Hoskins

February 21, 2023

5  out of  5 rating by Shawn Hoskins
"Ken and Heather were both great to work with. Thanks for everything!!"

Corey Cramer

February 9, 2023

5  out of  5 rating by Corey Cramer
"David and Ken did a great job of breaking it down and understand everything thank you!"

Nikea Wynn

December 22, 2022

5  out of  5 rating by Nikea Wynn
"Alayna was super sweet, nice, and she’s great at what she does! I appreciate the help I got this morning and I highly recommend them to anyone else."

Lydia Velasquez Tolbert

December 19, 2022

5  out of  5 rating by Lydia Velasquez Tolbert
"I appreciate this office. Everyone is very friendly and engaging. David is informative and answers, or finds the answer, to questions. They also saved me some money on some auto policies! I'm glad I found this office!"

Stephanie Knotts

December 8, 2022

5  out of  5 rating by Stephanie Knotts
"This agent and his team (I was helped tremendously by Alaina!) are absolutely wonderful! After Allstate attempted to charge me 825 dollars a month for 2 vehicles after being with them for 2 years without a single missed payment, they raised it by 700 dollars a month for a new vehicle to be added (one was brand new) and told me there was nothing I could do just to pay it, State Farm was able to get my premium payment down to only 167 dollars a month for both of my vehicles!!! Insanely different prices, and I am so very grateful for their help. Alaina was so patient with me and answered all of my questions thoroughly, and honestly. Alaina was professional in her interactions with me, personable, and understanding of my specific needs for insurance. Alaina went above and beyond in finding me the best rates possible, and given that I don't have the cleanest driving record due to past mistakes in my earlier years she worked MAGIC. She worked with me through out the whole morning to get my rates locked in, and done between appointments at my job! Alaina was super sweet, and even was able to get my home owner's insurance switched over too for an additional discount! This agent and his team were so helpful, and I'm so so grateful that Alaina reached out to me this morning after I attempted to file a quote online the night prior. Thank you so very much Alaina, and David Roberts!! I am very happy, and grateful, to say that I am now apart of the State Farm family!!"

Ti Gunn

December 5, 2022

5  out of  5 rating by Ti Gunn
"All I can say is AWESOME JOB & THANK YOU Alayna was my rep and she rocked out okay she definitely was personable and made me feel like I was talking to one of my girlfriends, I had to check the time of the call because we kinda got carried away lol but all and all she was great answered all my questions and helped me have a clear understanding also helped me get the best bundle that suited me so I’m happy! You go girl and State Farm but it was Alayna who sold it !!!"

Steven Williams

August 6, 2022

5  out of  5 rating by Steven Williams
"He’s great"

Zachary Rhodes

June 27, 2022

5  out of  5 rating by Zachary Rhodes
"Helped me save more than half of what I was paying with my other company. Thank you!"

Lesa Melton

June 27, 2022

5  out of  5 rating by Lesa Melton
"Was very helpful with life,home and auto"

Danny Garber

June 3, 2022

5  out of  5 rating by Danny Garber
"Ken was a great help in saving me lots of money over my previous insurance company."

Kyle Barden

May 27, 2022

5  out of  5 rating by Kyle Barden
"Very helpful in taking care of my policies. I feel as if I am in great hands. Good place to go to for insurance needs"

Kathy Carlin

May 17, 2022

5  out of  5 rating by Kathy Carlin
"We used Heather Kensinger in getting our auto and home insurance for a savings because we bundled them together. Going into our retirement season of life, this was especially helpful. She was informational, friendly, yet, professional."

Shelly Bankey

May 2, 2022

5  out of  5 rating by Shelly Bankey
"Great coverage"

Rhonda Havener

April 12, 2022

5  out of  5 rating by Rhonda Havener
"Heather was very helpful and saved us a whole lot of money!!! Wish we would have contacted them sooner!"

Paul Williams

March 17, 2022

5  out of  5 rating by Paul Williams
"Ken was super helpful with our questions regarding our policies"