State Farm® Insurance Agent David Roberts

"My husband was trying to buy a new car and we didn't have proof of insurance yet because our policy had just renewed. I called and spoke with Ken Smith. My phone kept losing signal and making it difficult for Ken to hear me. I was getting very anxious about it, but Ken remained patient and professional. It took a while, but he was finally able to hear my need and immediately sent the needed email. If I had been in Ken's shoes, I probably would have just hung up, but he didn't, and I am very appreciative. I have had policies with this office for two years now. I have found that everyone in the office is nice, friendly, and professional. If they don't know an answer, they find it. Best insurance change I ever made."

"We have been customers of Dave Roberts office for over a year now and have been very pleased with their services. Everyone who works there is friendly, prompt, and attentive. We have worked with Ken quite often and he ALWAYS goes above and beyond! Recently I had the pleasure of speaking with Brandi who went above and beyond my expectations on a situation we were dealing with. She took it upon herself to do some extra research and called me with the results. I was quite surprised and very grateful for her response. Situations like this is why we will continue to be customers of Dave Roberts office. Thank you"

"Ken, love your energy and your personality. Always looking out any way you can, going above beyond. I always recommend people your way when I get a chance who are looking not only for insurance, but someone who is dependable and invested. Thank you again and always appreciated. 🙏🔥"

"It was okay insurance at first, but they raised the rates every 6 months even though I've never had an accident or claim, but this last $105 rate hike was the final straw. I found a different insurer that's charging about what I was paying when I started with these guys years ago for the same coverage I have now. It's a shame that places like this take advantage of loyal customers."

"I am a college student and I just started renting my first off-campus house. I had no idea where to start with obtaining renters insurance or even what it is, but Jacob helped me significantly. He set me up with the perfect plan for me and gave me to confidence to rely on my plan!"

"The customer service rep was amazing. I spoke with Deija Williams, her patience and understanding of my needs made it so easy to understand and work with. I definitely will be recommending all my friends and family to contact State Farm David Robert’s office in Findlay Ohio, and ask for Deija she is a wonderful asset to the company…"

"Ken Smith was extremely helpful in providing information for our homeowners insurance upgrade. In the past he has been very informative for our auto and umbrella policies too. He has always found time to explain our current coverage and what the upgrade and bundle will entail. It is great working with him and the others on staff at this agency."

"I recently switched to David Roberts for my family's insurance needs.  Not only did we save money by switching to State Farm, but David, Heather, and Ken made the transition for my family extremely easy, and they answered all our questions. Special thanks to Heather for her help this morning with my car crash.  The first thing she asked was if I was okay, not what happened.  She demonstrated a high sense of urgency with her quick response and compassion for my situation. I would highly recommend David Roberts's office for their high quality of service. Thanks again!"

"I knew State Farm when I was working for Farmers Insurance back in 2014. The majority of my friends have their auto insurance with State Farm and I have gotten very good feedback from them which made me decide to get my auto insurance from State Farm and looks like I have made the right decision. David Roberts was very helpful in getting me the insurance on the same day without any issues. Ken Smith who was at the front desk was nice in explaining the breakdown of the insurance and also got me insurance cards printed."

"David Roberts' office is a team I would recommend to anyone. Not only did they help me with my new home purchase, Ken and Heather also went out of their way to check up on us during our move and was genuinely excited for us. Heather also helped me make sure my brothers house was covered and checked in with both of us throughout the entire process to make it as painless as possible, I really appreciate their hard work over there."

"Still have David Roberts handle my insurance even after moving out of state because put simply the customer service is just outstanding. Every time I have ever needed something changed the people working there have always been extremely friendly and helpful. In the past they have even gone out of their way to follow up and make phone calls to me to make changes I needed (which I had forgotten about). Overall have just been extremely easy to work with and it never feels like a hassle if I need information or to have something updated."